Passport Services

The State Department no longer issues supplemental passport pages to U.S. citizens. When an individual’s current passport is full, he/she will be required to obtain a new passport at full cost – $110 for adults or $115 for minors.

To make appointments at the Mbabane Consular Section, please click here.

For specific information about applying in Mbabane, contact the Consular Section at 2417-9662 or send an email to ConsularMbabane@state.gov

Welcome to the Passport & Citizenship Unit of the U.S. Embassy Mbabane.  In order to better serve you, we provide routine passport services only through our online appointment system.  For routine passport renewals, you can expect to receive your passport back approximately two to three weeks after your appointment.

If you are applying for a passport in Swaziland, DO NOT follow the submission instructions found on the application form, which are intended for people applying in the United States.  Although the same application forms are used whether you are inside or outside the United States, the process for submitting the forms are different.

Emergency passports are available on a walk-in basis.  Before coming to the embassy, please read all the instructions for the passport service you need.

To renew your passport follow the instructions at travel.state.gov.

Passport renewal

You may only apply for a U.S. passport if you are already in possession of one of the following documents:

  • U.S. birth certificate
  • Consular Report of Birth Abroad
  • Certificate of Naturalization
  • Certificate of Citizenship

AND

If your most recent U.S. passport:

  • Is undamaged and can be submitted with your application
  • Was issued when you were age 16 or older
  • Was issued within the last 15 years
  • Was issued in your current name or you can legally document your name change

Step 1:

Fill out electronically and print the DS-82 Application for a U.S. Passport wizard form.  If you experience trouble with this Passport Application Wizard, click here for Form DS-82 (PDF 81KB).  To view PDF files, you need a PDF reader such as Adobe Acrobat.  Get a free download from the Adobe website

Passport Application for U.S. citizens Age 16 and Older

You may only apply for a U.S. passport if you are already in possession of one of the following documents:

  • U.S. birth certificate
  • Consular Report of Birth Abroad
  • Certificate of Naturalization
  • Certificate of Citizenship

If this is your first passport, first passport after age 16, or if you do not currently have a valid passport:

Step 1:
Fill out electronically and print the DS-11 Application for a U.S. Passport wizard form.  If you experience trouble with this Passport Application Wizard, click here for Form DS-11 (PDF format).  To view PDF files, you need a PDF reader such as Adobe Acrobat.  Get a free download from the Adobe website.

Check that you have read the Privacy and Computer Fraud and Abuse Acts Notices and Disclaimers and click submit.

  • Click Apply Online.
  • Print the DS-11 form upon completion.

Please note that some instructions and options on the form are only applicable in the United States.

Please note that embassies and consulates abroad will discontinue issuing extra visa pages in U.S. passports on January 1, 2016.  The last day to add pages to your existing passport is December 31, 2015.    United States citizens who run out of visa pages after January 1, 2016 will be required to apply for a new passport.

Amendments

Consular Sections can no longer amend U.S. passports.  The State Department will issue you a new passport at no additional fee if your last passport was issued less than one year ago, and you would like to apply for a new passport due to one of the following reasons:

  • You have had a legal name change
  • You would like to extend the validity of a limited passport
  • Your previous passport has a printing error

To apply for a replacement passport, you must appear in person and submit the following items:

  • Completed and signed Form DS-5504.
  • Previous passport;
  • One full-face 2 inch by 2 inch identical color photographs taken within the last six months with a white or light background.

The documentation required for the change (see page 2 of the Form DS-5504)

If your previous passport was issued more than one year ago, you must apply for a new passport through the normal process.

Lost or stolen passport with an urgent need for travel within the next 2-3 weeks.  For lost and stolen passports without an urgent need for travel, please click here.

  • Medical emergency in the United States
  • Emergency situation that does not meet the above criteria but is severe enough to warrant emergency action
  • Please be aware that the rules for emergency passport issuance are strict, and a consular officer will determine if your situation meets the standard for an emergency. If your situation is not considered an emergency, you will need to book an online appointment and return to the embassy on that day.  Emergency passports have the same fees as regular passports but have very limited validity.

If you believe your situation meets the criteria for an emergency, please bring:

  • Your valid photo ID
  • Proof of your travel plans (tickets, flight itinerary, confirmation, etc.)
  • Fill out electronically and print the DS-11 Application for a U.S. Passport wizard form. If you experience trouble with this Passport Application Wizard, click here for Form DS-11 (PDF 100KB).  To view PDF files, you need a PDF reader such as Adobe Acrobat.  Get a free download from the Adobe website.
  • Fill out the DS-64 Statement Regarding a Lost or Stolen Passport (PDF 51KB). To view PDF files, you need a PDF reader such as Adobe Acrobat. Get a free download from the Adobe website.
  • Police report if your passport was stolen
  • Medical records if your emergency is based on a medical emergency
  • Photocopy of your old passport (if available)
  • One 2″x2″ photo
  • Please see additional rules for minors on the page entitled “Renew a Passport for a Child (under Age 16)”
  • Fees – $145 for applicants age 16 and older; $105 for applicants age 15 and below; in cash (U.S. dollars or Rand or Emalangeni equivalent) or credit card

For children under age 16, both parents and the child must personally appear at the Consular Section and present all of the following required items.  The Consular Section cannot accept incomplete applications.

  • Completed, but not signed, Form DS-11. Please do not sign until instructed to do so by a consular officer. If the applicant has a social security number, it MUST be included in the application in order for the application to be considered complete.
  • Two full-face 2 inch by 2 inch identical color photographs taken within the last six months with a white or light background.
  • Evidence of the child’s relationship to the parents/guardians, such as an original birth certificate or Consular Report of Birth Abroad. Previous U.S. passports are not acceptable as proof of relationship to the applying parent(s)/guardian(s).
  • Proof of identity for both parents.
  • Proof of the child’s citizenship, such as a previous U.S. passport or original U.S. birth certificate.
  • Proof of the child’s identity, such as a photo i.d. If the child’s appearance has changed significantly since the last passport was issued, or if the previous passport expired more than 6 months before your application, please bring photographs of the child to assist in confirming identity. We strongly encourage you to bring at least one photo from each year since the previous passport was issued, especially if it was issued when the child was under two years of age.
  • Cash fee of $115 ($80 application security surcharge, $35 execution fee).

One Parent Applying

Passport for children under 16

If only one parent can appear, she or he must submit one of the following items:

  • The second parent’s original notarized statement of consent authorizing passport issuance for the child (this can be either an original notarized Form DS-3053 or an original notarized written statement with the same information on a sheet of paper from the non-appearing parent); Or
  • Primary evidence of sole authority to apply such as one of the following:
  • A birth certificate or Consular Report of Birth Abroad that lists only applying parent; or
  • Court order granting sole legal custody to the applying parent (unless child’s travel is restricted by that order); or
  • Adoption decree listing the applying parent as the sole adopting parent; or
  • Court order specifically permitting applying parent’s or guardian’s travel with the child; or
  • Judicial declaration of incompetence of non-applying parent; or
  • Death certificate of non-applying parent.

Third-Party Applying

If a third-party is applying on behalf of a minor under the age of 14, she or he must submit an original notarized written statement or original affidavit from both parents authorizing the third-party to apply for a passport.  When the statement or affidavit is from only one parent, the third-party must present evidence of sole custody of the authorizing parent.

THIRD PARTY ATTENDANCE AT PASSPORT AND CRBA APPOINTMENT INTERVIEWS

Generally, immediate family members may accompany passport or CRBA applicants to their appointment interviews at a U.S. embassy or consulate, and all minor children must be accompanied by a parent or guardian. Passport or CRBA applicants also have the option of being accompanied by an attorney at their appointment interview. Attendance by any third party, including an attorney, accompanying an applicant is subject to the following parameters designed to ensure an orderly appointment interview process and to maintain the integrity of the adjudication of the application(s):

Given space limitations in the consular section, not more than one attendee at a time will be allowed to accompany an applicant (or the applicant’s parent or guardian if the applicant is a minor).

Attendance by an attorney does not excuse the applicant and/or the minor applicant’s parent or guardian from attending the appointment interview in person.

>> The manner in which a passport or CRBA appointment interview is conducted, and the scope and nature of the inquiry, shall at all times be at the discretion of the consular officer, following applicable Departmental guidance.

> It is expected that attorneys will provide their clients with relevant legal advice prior to, rather than at, the appointment interview, and will advise their clients prior to the appointment interview that the client will participate in the appointment interview with minimal assistance.

> Attorneys may not engage in any form of legal argumentation during the appointment interview and before the consular officer.

Attendees other than a parent or guardian accompanying a minor child may not answer a consular officer’s question on behalf or in lieu of an applicant, nor may they summarize, correct, or attempt to clarify an applicant’s response, or interrupt or interfere with an applicant’s responses to a consular officer’s questions.

>> To the extent that an applicant does not understand a question, s/he should seek clarification from the consular officer directly.

> The consular officer has sole discretion to determine the appropriate language(s) for communication with the applicant, based on the facility of both officer and applicant and the manner and form that best facilitate communication between the consular officer and the applicant. Attendees may not demand that communications take place in a particular language solely for the benefit of the attendee. Nor may attendees object to or insist on the participation of an interpreter in the appointment interview, to the qualifications of any interpreter, or to the manner or substance of any translation.

> No attendee may coach or instruct applicants as to how to answer a consular officer’s question.

> Attendees may not object to a consular officer’s question on any ground (including that the attendee regards the question to be inappropriate, irrelevant, or adversarial), or instruct the applicant not to answer a consular officer’s question. Attendees may not interfere in any manner with the consular officer’s ability to conduct all inquiries and fact-finding necessary to exercise his or her responsibilities to adjudicate the application.

> During a passport or CRBA appointment interview, attendees may not discuss or inquire about other applications.

> Attendees may take written notes, but may not otherwise record the appointment interviews.

>> Attendees may not engage in any other conduct that materially disrupts the appointment interview. For example, they may not yell at or otherwise attempt to intimidate or abuse a consular officer or staff, and they may not engage in any conduct that threatens U.S. national security or the security of the embassy or its personnel. Attendees must follow all security policies of the Department of State and the U.S. embassy or consulate where the appointment interview takes place. Attendees may not engage in any conduct that violates this policy and/or otherwise materially disrupts the appointment interview. Failure to observe these parameters will result in a warning to the attendee and, if ignored, the attendee may be asked to leave the appointment interview and/or the premises, as appropriate. It would then be the applicant’s choice whether to continue the appointment interview without the attendee present, subject to the consular officer’s discretion to terminate the appointment interview. The safety and privacy of all applicants awaiting consular services, as well as of consular and embassy personnel, is of paramount consideration.