U.S. Citizen Services

Welcome to American Citizen Services

The American Citizen Services (ACS) is a part of Consular Services at the U.S. Embassy in Mbabane. Assistance is provided to U.S. citizens residing in or visiting Swaziland, including but not limited to U.S. Passport and extra visa page services, Consular Reports of Birth Abroad, and Notarials. The Embassy also assists in emergency situations, including deaths, arrests and crisis situations.

Please Note:

Americans can pick up completed passports, Consular Reports of Birth Abroad and other documents as necessary on:

Wednesdays from 08:00 – 12:00 and 2:00 – 4:00
Fridays from 8:00 – 12:00

Note to All U.S. Citizens

U.S. citizens living or traveling in Swaziland are encouraged to sign up for the “Smart Traveller Enrollemnt program” online at www.state.gov. By signing up, U.S. citizens make it easier for the Embassy to conatact them in case of an emergency, and will receive updated information on travel within Swaziland.

Office Hours:

The ACS unit is open to the public on Tuesday, Wednesday and Thursday afternoons from 2:00PM to 5:00PM by appointment: https://evisaforms.state.gov/ACSSchedulingSystem.asp.

Emergency services are available by calling the Embassy during business hours (268) 2404-6441/5, or the Embassy Duty Officer after hours and on weekends at (268) 7602-8414. We are closed to the public on both Swazi and U.S. holidays.

Passports & Citizenship